Support
Support
Funeral Program Maker support helps with paid PDF delivery, download access, print-ready file questions, refunds, and privacy requests. Email [email protected].
What We Can Help With
Download help
If payment completed but the email or download did not arrive, include your checkout email, approximate purchase time, and selected product.
Edits after proof review
Review names, dates, photos, service details, and page order before checkout. If a technical issue affects your paid file, contact support quickly.
Refund requests
For refund requests, include the checkout email and a short description of the issue. Do not send payment card details.
Privacy questions
Memorial details and photos are sensitive. For privacy, correction, or deletion questions, email support with the affected project details you can safely share.
Before You Email
Please include the product you used, the checkout email if this is about a purchase, and the page or file that needs help. Do not send card numbers or other payment card details.
Related Policies
Review the Privacy Policy, Refund Policy, and Terms for more details.